Lidl Pet Blankets – Warning: Diabolical Quality!

I bought this lovely pet blanket at our local Lidl here in Puerto del Carmen yesterday, but after only one day of use, it looks like *this*, can you believe it?!

pet-blanket-grey

The material is obviously totally unsuitable for use with pets, and after only one day it looks like it is a few months old.

When I went back today to ask for a refund, I was told that it has “already been used” and I couldn’t get a refund. They also said “oh well, cats do scratch”, but that doesn’t justify the material being crap and it looking like this after ONE DAY! I would expect it to look like this only after many months of use…

I’m not a happy bunny and have written a stinky email to Lidl headquarters, and will have to wait and see what they say…

In the meantime, anyone planning to buy one of these blankets from Lidl, I can’t say I warned you! ;)

pet-blanket-grey-1

This is the complaint I wrote to Lidl headquarters in Spanish:

Compré esta manta para mascotas ayer, y hoy ya se ve como esto (ver foto adjunta)!

No me malinterpreten, yo esperaría que se vea como esto quizas en 2 o 3 meses, pero no después de sólo UN DÍA! Esta manta se supone utilizar para los animales domésticos, pero el material no es adecuado en absoluto.

Cuando fui a mi Lidl local en Puerto del Carmen para tener un reembolso, me dijeron que se ha utilizado el producto y no me devolvería el dinero, ni cambiarlo. Fue utilizado por UN DÍA SÓLO y no debería tener este aspecto!

Le agradecería si me hagan saber lo que puede hacer por mí, pero aunque no se puede usted hacer nada, esta manta no se debe vender para uso con animales.

Espero oír de usted pronto, muchas gracias.

Saludos Cordiales
Barbarella Silke Buchner

UPDATE: Despite contacting them various times over a 10 day period, I never got a reply, only an automated email saying that my query would be dealt with within 48 hours. Which did not happen. SHAME ON YOU, LIDL! 

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